Term and Conditions

Welcome to the Ralph Lauren Clothing Store (www.topssalestores.com). These Terms and Conditions govern your access to and use of our website, including the purchase of our products. By accessing our site and making a purchase, you agree to be bound by these terms. We serve a global community that values timeless quality, refined style, and integrity, and these principles guide our relationship with you.

1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part, please do not use our website.

2. Website Use and Intellectual Property

All content on this site, including text, images, logos, product designs (encompassing our collections such as DENIMS, KNITS, HEAVY JACKETS, BAGS, JEWELRY, and others), and the overall “look and feel,” is the property of Ralph Lauren Clothing Store or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

3. Product Information and Descriptions

We strive to accurately display our products, including detailed descriptions and images. However, slight variations in color or texture may occur due to monitor settings. Our product range includes ACCESSORIES, BAGS, BEANIES, BELTS, BOTTOMS, CROPTOPS, DENIMS, FLEECES, GIRLS, HATS, HEADWEAR, HEAVY JACKETS, HOODIES, JACKETS, JERSEYS, JEWELRY, JOGGERS, KNITS, and LIGHT JACKETS. All items are subject to availability.

4. Orders and Payment Terms

4.1 Placing an Order

By placing an order, you make an offer to purchase the selected products under these terms. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.

4.2 Payment Methods

We accept payments via Visa, MasterCard, JCB, and PayPal. Payment is processed securely at the time of order. You represent that you are authorized to use the chosen payment method.

4.3 Pricing and Taxes

All prices are listed in US Dollars. You are responsible for any customs duties, taxes, or import fees levied by your country, as we ship worldwide (excluding certain remote areas and parts of Asia).

5. Shipping Policy

We are committed to delivering your order with care. Please review our detailed shipping policy below.

5.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation.

5.2 Shipping Methods & Delivery Estimates

• Standard Shipping: Via DHL or FedEx. A flat fee of $12.95 applies. Delivery typically occurs within 10-15 business days after dispatch.
• Free Shipping: For orders over $50, shipped via EMS. Delivery typically occurs within 15-25 business days after dispatch.

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or unforeseen events.

5.3 Shipping Regions

We ship worldwide, except to certain remote areas and parts of Asia. It is your responsibility to ensure your address is deliverable.

6. Returns, Exchanges, and Refunds

Your satisfaction is paramount. Our policy is designed with the same meticulous care as our products.

6.1 Eligibility

Returns and exchanges are accepted within 15 days of the delivery date. Items must be unused, in original condition, with all tags and packaging intact.

6.2 Final Sale Items

To uphold quality and hygiene standards, the following are final sale and cannot be returned or exchanged:

• JEWELRY (for hygiene reasons)
• HATS, BEANIES, & HEADWEAR (for hygiene reasons)
• Any item marked “Final Sale” on its product page.

6.3 Return Process

You must initiate a return by contacting Customer Service at [email protected] within 15 days. A Return Merchandise Authorization (RMA) number is required. You are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item). Use a trackable service.

6.4 Refunds

Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the return. Store credit, if chosen, is issued instantly via email.

6.5 Exchanges

Exchanges are subject to availability. If unavailable, we will contact you to arrange an alternative or issue a refund/credit.

6.6 Damaged or Incorrect Items

Contact us immediately if you receive a damaged, defective, or incorrect item. We will arrange a prepaid return and expedite a replacement or refund.

7. User Obligations and Conduct

You agree to use the website lawfully and not to:

• Engage in fraudulent activity or misuse payment systems.
• Attempt to gain unauthorized access to our systems.
• Provide false or misleading information during checkout.
• Use the site in a way that could damage, disable, or impair its functionality.

8. Limitation of Liability

To the fullest extent permitted by law, Ralph Lauren Clothing Store shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to a product shall not exceed the purchase price of that product.

Some jurisdictions do not allow the exclusion or limitation of liability, so the above may not fully apply to you.

9. Privacy and Data Protection

Your privacy is important. Our Privacy Policy, incorporated herein by reference, explains how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States, specifically the state where our company is registered. Any disputes shall be resolved in the competent courts of that jurisdiction.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use after changes constitutes acceptance.

12. Contact Information

Thank you for being part of our global community. Your trust is the cornerstone of our relationship.